Comments on: Help Desk Software HESK http://shoutsoft.com/28/help-desk-software-hesk/ Software and Technology Blog Fri, 18 Nov 2011 01:13:47 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: shipmania http://shoutsoft.com/28/help-desk-software-hesk/#comment-38 shipmania Thu, 31 Mar 2011 12:38:41 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-38 I love this video, it's so in my fav's. Also SysAid Free is so useful, i'm using it at a club in school I love this video, it’s so in my fav’s.
Also SysAid Free is so useful, i’m using it at a club in school

]]> By: Pinocchip http://shoutsoft.com/28/help-desk-software-hesk/#comment-37 Pinocchip Thu, 31 Mar 2011 11:42:58 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-37 Awesome!! Awesome!!

]]> By: juvinao http://shoutsoft.com/28/help-desk-software-hesk/#comment-36 juvinao Thu, 31 Mar 2011 10:46:15 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-36 Interesting software Interesting software

]]> By: kennethcole02 http://shoutsoft.com/28/help-desk-software-hesk/#comment-35 kennethcole02 Thu, 31 Mar 2011 10:06:10 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-35 very nice video , this is what i was lookin for thankx a lot very nice video , this is what i was lookin for
thankx a lot

]]> By: darklunar123 http://shoutsoft.com/28/help-desk-software-hesk/#comment-34 darklunar123 Thu, 31 Mar 2011 09:45:52 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-34 lol i love the stereotypical image of the IT guy lol i love the stereotypical image of the IT guy

]]> By: rockrizal http://shoutsoft.com/28/help-desk-software-hesk/#comment-33 rockrizal Thu, 31 Mar 2011 09:24:34 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-33 The concept is good. wil start making one like this.. soon. The concept is good. wil start making one like this.. soon.

]]> By: lonz87 http://shoutsoft.com/28/help-desk-software-hesk/#comment-32 lonz87 Thu, 31 Mar 2011 08:26:27 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-32 Great video and great product! Great video and great product!

]]> By: HonorOurVets http://shoutsoft.com/28/help-desk-software-hesk/#comment-31 HonorOurVets Thu, 31 Mar 2011 07:57:01 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-31 I love HESK! I've been using it for several years and it's unbeatable. My members love it too. You won't find a better help desk script anywhere!!!!!!!!!!!! I love HESK! I’ve been using it for several years and it’s unbeatable. My members love it too. You won’t find a better help desk script anywhere!!!!!!!!!!!!

]]> By: creg17 http://shoutsoft.com/28/help-desk-software-hesk/#comment-30 creg17 Thu, 31 Mar 2011 07:46:16 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-30 Oh yes I set this up on my site I love it Oh yes I set this up on my site I love it

]]> By: StuEvo http://shoutsoft.com/28/help-desk-software-hesk/#comment-29 StuEvo Thu, 31 Mar 2011 07:45:39 +0000 http://shoutsoft.com/28/help-desk-software-hesk/#comment-29 Two questions for you about this software: 1) Do customer replies get emailed to the admin? I mean the actual reply and not just a notification to say they've replied? 2) Can admin reply to tickets by simply replying to the email notification? (or do you need to log in and reply to the ticket directly) Please let me know, thank you. Two questions for you about this software:

1) Do customer replies get emailed to the admin? I mean the actual reply and not just a notification to say they’ve replied?
2) Can admin reply to tickets by simply replying to the email notification? (or do you need to log in and reply to the ticket directly)

Please let me know, thank you.

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