Hi. When I was looking for a helpdesk system I wanted it to be easy to use, have features that made sure that my team could prioritise their calls to make sure my users and customers received the very best levels of service. I also wanted to be sure that the product used the best of the latest technologies and was cost effective. Not a lot to ask for, right? Well I found NeuQs — written by helpdesk professionals for helpdesk professionals. It takes years of distilled experience and puts it into one application. It ensures that you give a great service to your customers. What’s more, it’s written in Microsoft Silverlight based on dot net which means that it has a great interface and user experience. And the price? Well, you can download a free version here which has almost limitless use — or, you can do as I do — use the cloud version, meaning, for a low monthly rental, I don’t have to worry about infrastructure or installation. I’ve found what I’m looking for.
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